Frequently Asked Questions (FAQs)

Als je een pakket kiest dan zie je alle extra's wat erbij zitten eronder staan.

Je horloge zal dan +5 ATM krijgen. Je kunt er dan gerust mee douchen en zwemmen. Maar niet duiken!

You can read our reviews on TrustPilot.

Search in the search bar on the TrustPilot website: DNModDesigns

All reviews are verified by trustpilot.

You can shorten the strap using the supplied tool.

Very easy to do using the tool supplied.

Yes, you can submit your own design via email. After review, you'll receive an email confirming whether it's possible or not.

Yes , you currently benefit from FREE shipping. As long as a free shipping promotion is active.

Wij streven ernaar om jouw bestelling zo snel mogelijk te verzenden.

Uit ervaring blijkt dat dit gemiddeld 10 werkdagen (maandag t/m vrijdag) duurt. We vragen u dan ook om dit rustig af te wachten.

Mocht dit langer duren dan verwacht kan het zijn dat er plots vertraging in de verwerking of in het verzendtraject is gekomen. Geef ons die 2 dagen buffertijd van 10 tot 12 werkdagen om de tracking door te sturen mocht u deze nog niet hebben ontvangen.

Na 12 werkdagen nog niets gehoord? Neem dan contact met ons op. Dan zullen we de bestelling nakijken.

We only work with reliable suppliers and ensure that all products meet our quality requirements.

Yes, of course you get a warranty. We don't link this to a specific period, but to the problem that has arisen. We always resolve everything satisfactorily with the customer.

Yes, I'd rather not. We work a little differently than most online stores. The watches are built entirely from scratch after you order.

We therefore recommend that you check the dimensions carefully in advance and select the correct options.

For terms, conditions, costs and return address, please consult our returns policy.

Yes, once your order has been shipped, you will receive an email with a tracking number so you can track your order.

You can reach us via our contact form on the website.

We aim to respond within 24 hours.

DNModDesigns

DNModDesigns has been rated ' Excellent'

Datejust

I ordered a watch here, and I'm more than satisfied. It's a sturdy and classy timepiece. The quality is fantastic. I'll definitely order more!

Nio Demeyer

DNModDesigns

I was initially cautious because the website wasn't very long-established, but DNModDesigns completely lived up to my expectations. No scams, excellent communication, and delivery within 10 business days. The watch is high-quality and perfectly finished.

Maurice

I ordered a beautiful Gmteiko in the…

I ordered a beautiful Gmteiko in the Joker colors. Twelve days later, it was on my wrist. It's even more beautiful in person than on my wrist.
Using the included toolkit, I was able to easily shorten the strap by unscrewing two links. Videos can be found on YouTube.
If you're in doubt, just do it. The price is competitive and the quality is good.

Mart

Fast response

Fast response, delivery as promised. Great product with handy tools included for free!

Raymond Vankan

What a great service

What a great service, delivery was according to schedule, neatly packed and good quality, it is definitely recommended.

Lukas Van Helden

Purchased several watches and each…

Purchased several watches and always surprised by the result.

Alessandro Sigona

Trustworthy

Everything was arranged perfectly

Bram van Gilst

QUALITY

Well packaged
Right on time
Good quality
And an easy set to reduce
Definitely placing another order soon for my wife

Bredy Heesbeen

Fast and clear communication, beautiful watch received!

Ordering went smoothly, and communication was very prompt and clear. I received a beautiful watch, just in time for my vacation. The delivery service could be a bit better, but otherwise, it was fantastic!

RAN

Good communication when compiling…

Good communication when putting together the watch.
Very good quality watch.
Delivery time as stated.
I will definitely order another watch from them.

Leon Heesbeen

Nice watch at first glance.

Nice watch at first glance.
It does everything you expect and looks great

Louie Hulscher

Arranged as agreed

Delivered clearly as agreed. Service was also good.

Quan Knoops